3D
Support
Need help?
Call us at 1-800-724-0236 to be connected with a certified AVRover technician, free of charge!
Follow these steps to get your 3DAVRover up and running!
1. Plug in your 3DAVRover
2. Power on your projector
3. Power on your computer
4. Select desired 3D Content (purchased 3D content will be located on the desktop)
5. Turn on 3D Glasses (by swiping on/off button by temple)
6. Wear 3D Glasses while content is playing
7. "Swap eyes" when applicable see FAQ's for explanation
QUICK START
FAQ's
Q: I am not seeing 3D when I put on my 3D Glasses.
A: There are a few possibilities. One, make sure the room is dark, has lights dimmed or preferably off and blinds drawn to minimize any ambient light that could interfere with the DLP Link signal. Next, make sure your 3D Glasses are on. To do this swipe by your left temple over what looks like a power button. For previous generations of 3D Glasses you may have an actual button you need to press, this will be a small white button on the inside of your glasses. Next make sure you are showing 3D Content, either sample 3D Content included for free with your 3D system or purchased 3D Content. Many of your 3D files, including AVRover sample 3D files, play through Stereoscopic player automatically. If a file does not play in 3D, ensure that Viewing Method selected is “Stereoscopic” and “Open GL” format are selected.
Q: I'm seeing 3D but it looks a little "off" or it feels a little uncomfortable to view
A: Most likely you'll need to do what is called in the industry, "swap eyes", which basically means switching which eye is seeing which image. Don't worry, this is easy to do, simply hit F7 for Designmate and Cyberscience and F1 for Amazing Interactives 3D Content. In stereoscopic player you can also swap eyes by clicking the icon towards the bottom of the screen. Alternatively, you might have all these conditions in order and still feel uncomfortable viewing 3D Content, in which case you'll want to make an appointment with your optomologist. According to the American Optometric Association problems viewing 3D content can be indicative of an underlying vision disorder. Since both eyes need to function together properly in order to view stereoscopic 3D, any slight problems can make the 3D viewing experience uncomfortable, so it's worth getting checked out. 3D has been shown to point to vision disorders that normally would have remained undiagnosed for years.
